What We Collect and Why We Use It
We collect the information you provide when registering — your name, email address, contact number, and preferred payment method — so your account works correctly and transactions process without friction. When you deposit through Touch 'n Go eWallet, Boost, or GrabPay, we log the transaction reference
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and wallet identifier to match the credit to your account and handle any dispute that arises. We also collect device and browser session data automatically: IP address, device type, and session timestamps. This helps us detect unusual login patterns and keep your account secure. Certain data,
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such as your transaction history and identity verification records, must be retained for a period required by applicable financial compliance rules — we keep this only as long as necessary, then remove it. Your data is never sold to third parties for marketing purposes. We may
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share limited account information with payment processors like DuitNow or FPX-linked banks strictly to complete a transaction you initiated. Access to your data internally is restricted to staff who need it to operate your account or respond to your support queries. This policy applies to all
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activity on dewi39, and your continued use of the platform after any update to this policy is taken as acknowledgement of the revised terms. Access to our platform depends on local law and is available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.